Privacy Policy

Who we are

• Operator: GRIDSTUDIO TECHNOLOGIES LTD
• App: AstroNova: Astrology & Tarot (iOS and Android)
• Contact: [email protected]
• Registered address: AI Campus, Innovation One, IH-00-01-03-OF-05, Level 3, DIFC, Dubai, UAE
• Phone: +971 58 850 2269

Information we collect

• Account data — your name, your email address if linked to your account, your phone number when you use phone sign-in, and authentication identifiers used to create and secure your account. Android uses phone sign-in with a verification code; a linked email address is not required. On iOS, account data can also include Sign in with Apple or Google sign-in identifiers, depending on the sign-in method you use.
• Birth profile data — the birth date, time, and place you enter, the coordinates of the place you select, and derived astrological inputs such as zodiac placements. A selected place can be a city or a more precise location. This is the material your chart and readings are built from.
• User-generated content — your questions and conversations with Nova, reading history, preferences and feedback, Atlas themes and choices, photos you submit for coffee, palm or face readings, and the interpretations generated for you. This can include relationship status, gender, work status or other details you choose to enter for a reading.
• Optional life events — when you choose to add life events, we save their type, title, details and date under your account. These can include health changes, family or childbirth events, and financial changes. Relevant event information can be used to personalize Nova and other readings and shared with OpenAI and/or Anthropic for that purpose.
• Location data — if you use the current-location feature in AstroMap and allow location access, we use your device location to show relevant map information. Latitude and longitude, with city and country when available, can be saved under your account. This can be precise location; it is separate from the birthplace you enter.
• Purchase and subscription data — App Store or Google Play transaction and subscription identifiers, Google Play purchase tokens where applicable, and your current entitlement state. We never receive your full card number; payment is processed by the store where you make the purchase.
• Device and app data — diagnostics, logs, crash reports, notification tokens, and app usage events, where applicable, used to keep the app reliable.
• Content reports — if you report a reading in the app, we store the text you choose to send, your explanation and selected reason, the related feature and any reading reference, your account identifier, language, request identifier and submission time for content review. The reporting action does not automatically attach your photos or full profile and does not start a new AI analysis.
• Support communications — messages you send us, so we can help you and keep a record of the conversation.

How we use information

• To provide app features, including your birth chart, tarot, coffee, palm and face readings, AstroMap, Nova, Atlas and daily reflections.
• To generate readings and personalized interpretations from the details you provide.
• To save your reading history so you can return to it.
• To manage subscriptions and unlock the features you are entitled to.
• To send notifications, if you have enabled them.
• To improve reliability, fix crashes, and provide support.
• To prevent abuse, fraud, and security issues.

We do not sell your personal information.

Readings and generated interpretations

AstroNova uses OpenAI and Anthropic to generate AI interpretations. Depending on the feature, our servers send your question, name and birth profile, astrological calculations, relationship or other reading details you entered, selected cards, relevant saved readings and conversation context, preferences, feedback, or submitted photos to these providers. Atlas AI weekly reports send the selected theme and recorded choice titles to OpenAI. The result is a symbolic reflection for entertainment and self-discovery, not factual or professional advice.

Please avoid including information in your questions or photos that you would not want processed — for example, other people’s personal details or sensitive documents.

Your AI sharing choice

In iOS and Android versions that include the AI data sharing control, the app asks you to allow or decline sharing before a new AI request is sent. Your choice applies to the current account on that device. You can review or turn it off in Settings → AI data sharing on iOS, or Settings → Privacy → AI data sharing on Android. Turning it off stops new AI requests from that device; it does not cancel jobs already accepted by our servers, delete existing readings or erase data already shared. The same control on another device has its own permission choice. Atlas discoveries that run on your device remain available without this permission.

Coffee, palm and face reading photos

When you submit a coffee cup, palm or face photo for analysis, it leaves your device and is processed by our servers. Coffee images are sent to OpenAI for image analysis; extracted observations and reading context can then be processed by OpenAI and Anthropic to create the interpretation. Palm and face photos are sent to OpenAI and Anthropic for image checks and visual analysis, with derived observations used to generate the reading. For palm readings, these observations can describe visible hand structure, palm lines, palm regions and hand shape. A face reading uses the face shown in the photo; it is not a medical assessment or a way to verify your identity.

Processing copies can be held in private Google Cloud Storage under your account and analysis operation while the analysis runs or recovers from an interruption. Our processing flow removes these temporary copies after completion or a terminal failure; cleanup errors can delay removal. Generated reports are stored separately, and a copy of a palm or face photo may remain in your reading history on your device. A report’s cache-expiry date is not a promise that every copy of its photo is deleted at that time.

Account deletion includes coffee, palm and face photos still held in our account storage and the associated reading records. This does not describe the AI providers’ separate retention of data they have received. We do not promise immediate deletion from every provider system or a fixed retention period for every copy. Photograph only the subject needed for the chosen feature: your cup for coffee, your palms for palm reading, and your own face for face reading. Avoid other people and personal documents.

Camera or photo-library permission allows the app to capture or select an image. It does not, by itself, describe or authorize third-party AI processing. You can decline device permissions in your iOS or Android device settings and use features that do not need those permissions.

Service providers

We use a small number of service providers to run AstroNova. They process data on our behalf, under their own security and privacy commitments:

• Firebase / Google Cloud — authentication, database, storage, cloud functions, push notifications, analytics, and crash reporting, where applicable.
• Apple — App Store purchases and subscriptions, Sign in with Apple, and device and platform features.
• Google Play — purchases and subscriptions on Android.
• OpenAI and Anthropic — AI processing of relevant reading inputs, including the photo processing described above, and generation of interpretations.

AI requests are processed outside your device. The data sent depends on the feature and can include personal context and saved readings, as well as your latest message. Provider handling and retention depend on the applicable services and terms. Contact us if you need information about a particular processing request.

Place searches and OpenStreetMap

On Android, when you search for a place, the search text is sent through our servers to the OpenStreetMap Foundation’s Nominatim service to find places and their coordinates. Do not include people’s names, contact details or other private information in a place search. Our servers cache search queries and results with a 24-hour validity period to avoid repeating the same lookup.

The OpenStreetMap Foundation processes this information under its own privacy policy. Its uses can include operating and securing the service and improving the OpenStreetMap dataset by analyzing Nominatim queries. This is not limited to processing on our behalf. Our cache period does not determine how long the Foundation retains its own records.

Place data: © OpenStreetMap contributors, available under the Open Database License (ODbL).

In-app purchases and subscriptions

Purchases are handled through the App Store on iOS and Google Play on Android. We receive transaction and subscription identifiers, Google Play purchase tokens where applicable, and your entitlement state so we can unlock premium features — never your payment card details. Manage or cancel an App Store subscription in your Apple account settings; Apple handles App Store refund requests. Manage or cancel a Google Play subscription through Google Play subscriptions using the Google account used to subscribe. Google Play refund requests follow the Google Play refund process. Deleting your AstroNova account does not automatically cancel a store subscription.

How long we keep data

We keep your data while your account is active so your chart, history, and settings are there when you return. When your account is deleted, associated personal data is removed, except where we are required or permitted to retain records — for example for legal, tax and accounting, fraud prevention, dispute, or security purposes, or transaction records.

For disaster recovery, our account database uses daily backups retained for 7 days and a recovery history of up to 7 days. After data is removed from the active database, earlier copies can remain in this recovery storage for up to 7 days before expiring. These copies are restricted to recovery use. Our recovery procedure requires completed deletion requests to be reapplied before restored data is returned to service. This period applies to our database recovery copies, not to separate storage, transaction records or AI providers.

Account deletion

You can start account deletion from inside the app, or follow the steps on our account deletion page. Deletion covers your account profile, birth profile data, saved readings, Atlas records, saved locations, content reports you submitted and their selected text, coffee, palm and face photos still held in our account storage, and other personal data associated with the account, unless retention is required as described above. We aim to complete verified deletion requests within 30 days unless a different period is required or permitted by law.

Children

AstroNova is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can delete it.

International data transfers

Our service providers operate globally, so your data may be processed in countries other than your own, including countries with different data protection rules. Where required, transfers rely on appropriate safeguards.

Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You can exercise these rights from inside the app (for deletion) or by writing to [email protected]. We may need to verify your identity before acting on a request.

Security

We use reasonable technical and organizational safeguards to protect your data, and our providers maintain their own certified security programs. That said, no system is 100% secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this policy as the app evolves. When we do, we will change the “Last updated” date above, and for significant changes we will provide more prominent notice in the app or on this site.

Contact us

Questions, requests, or concerns about privacy: [email protected]. GRIDSTUDIO TECHNOLOGIES LTD, AI Campus, Innovation One, IH-00-01-03-OF-05, Level 3, DIFC, Dubai, UAE.